Home › Forums › Stay Dirty Lounge › Technicians Only › Right To Repair ACT/LAW Passed By MASS › Re: Right To Repair ACT/LAW Passed By MASS
On the surface it may sound good (a la the voting yes percentage) but as with many things like this there are a lot of unanswered questions and potential problems.
That service is going to cost. This means the independent will add the actual cost onto the customer bill or will they quadruple it and blame it on others?
What if multiple requests are made for information regarding some 150k miles beater that needs everything?
What’s a dealer going to do when some customer brings a car in after giving up on an independent? (I know what I would do; double the bill automatically for having to go back someone else’s work; be it proper work or a butcher job.)
What will happen if an independent throws in the towel on a job and blames it on the dealer/right to repair program by claiming the info is incorrect or whatever?
That’s just a sample of questions that will probably crop up.
I wonder how many of those that voted yes are even aware that they will likely be billed for this and that it’s also to not likely be a magic potion for every problem.