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I think if you have a good customer than eating labor is okay because if they are repeat customers it’ll keep them coming back. In situations where you quote a price and then find out that something will cause the job to be a considerable amount larger than asking for more money to complete the repair shouldn’t be a bad thing.I think it comes down to getting the repair done right the first time. In my experience most people don’t mind paying more for a repair as long as the repair fixes the original problem.
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